I thought it was over. I was wrong. My battle with the telephone company rages on. If you remember, I blogged about it last month. They told me my problem was fixed. And I foolishly believed them.
Shame on me! Yesterday I get a letter from them saying my pre-authorized payment was declined and my bill was unpaid for this month. Ok, I admit it.......I lost it. I dialed the number so hard I'm surprised the phone still works.
And of course you never get the same tech you dealt with before so you have to start from the beginning of your story EVERY SINGLE TIME. And this time I have the statement and account numbers for both accounts in my hand.
I was on the phone about 40 minutes and I was not a happy camper. I won't bore you will the entire idiotic, asinine exchange but my patience with this company is thin. At about the 25 minutes mark he tells me he needs to put me on hold to "talk to a supervisor". Hahaha. Do I believe that? No..... I'm guessing he put me on hold, and leaned over the next cubicle and said "I've got a real crazy beeatch on the line this time? You know, I'm sure they do that.
He "says" it's fixed now. But my hopes are not high for the next billing cycle. I'm ready to switch to a competitor for service.
And yes, at one point in the call, when he contradicted himself for the 2nd time in about a minute, I did actually say "Are you shitting me??"